The Work System Method is an organized approach that every organization can use for: ... Recognizing that systems involve much more than IT ... Describing and understanding systems from a business viewpoint ... Analyzing and improving systems ... Improving communication between business and IT professionals ... Increasing the likelihood of successful implementation ... Understanding the role and limitations of IT. | The Work System Method: Connecting People Processes And It For Business Results by Steven Lewis Alter, Paperback | Indigo Chapters